FAQs
Q: Why choose Mobilegoo?
You can choose Mobilegoo for the best deals on second-hand and refurbished mobile phones and laptops in India! We offer:
● Lowest price with upto 70% discounts
● Wide variety of unboxed, renewed and refurbished devices
● Strict quality control with 55+ checks (Only 1 out of 5 devices pass)
● 7 days replacement and Upto 1 year warranty
● No-cost EMI and Fast, free delivery
By shopping directly with us, you avoid third-party commissions, ensuring the lowest prices and a hassle-free experience!
Q: How can we ensure Mobilegoo is a trusted place to buy?
Mobilegoo a 7 years old brand trusted for it's quality & reliability.
- Verified by reviews on Google, Trustpilot, and YouTube
- 24/7 customer support
- Partnered with popular social media influencers
- Competitive pricing, compare us to others
- All necessary certifications in place
Your trusted destination for reliable services and products.
Q: What quality checks are performed on refurbished phones?
At Mobilegoo, we perform 55+ checks to ensure that the used phone is in good condition. These checks include testing the hardware like the camera, battery, and screen. If we find any issues, we repair or replace the part immediately. We also ensure that the phone is running software updates. Therefore, you can update your refurbished iPhone or Android to the latest version. To stand by our reputation, we provide up to 1 year warranty on our refurbished mobiles.
Q: What are the categories offered by Mobilegoo?
● Mobilegoo offers phone in 4 different categories - Unboxed, Refurbished, Pre-owned, and Phony phone.
● All these categories then divided into 3 different conditions: Like-New, Superb, and Good.
Q: . What is the difference between these categories?
1.Unboxed phones: Unboxed phones are never repaired phones come straight from the users. Each unboxed phone comes with its original accessories and parts, including its brand warranty and brand box.
2.Refurbished phones: A refurbished phone is an old phone that has been thoroughly tested and repaired by experts. We perform more than 55 checks to ensure their quality. Also, we provide up to 1 year warranty.
3. Preowned phones: Preowned phones can be considered second-hand phones that we collect from the users and ensure they are in perfect working condition. It comes in the original brand box and with Mobilegoo’s warranty.
4.Phony phones: Phony phones are best if you want to buy the cheapest phones. These phones may have cosmetic or functional issues. However, you can utilise all essential features.
Q: What are the different grades and what do they mean?
Here are the three grades available for all our categories:
1. Our like-new phones appear new with minor cosmetic flaws. However, these flaws are not very prominent.
2. Superb category phones also appear almost new but the cosmetic flaws are more prominent.
3. If you are buying a good category phone, it might appear used but will function just like a new one.
Q: What technique do we use to segregate the inventory for different categories and grades?
At Mobilegoo, we maintain a rigorous quality process to ensure our devices meet the highest standards. We start by collecting phones from customers and categorizing them according to their condition. Each device is then thoroughly tested, repaired if necessary, and subjected to over 55 quality checks - twice. This stringent process ensures that only the best devices make it to our customers, with only 1 in 5 devices passing our approval process. Any device that doesn't meet our standards is removed from inventory, guaranteeing that our customers receive only top-quality products.
Q: What are the different payment modes available at Mobilegoo?
Mobilegoo accepts various payment options, including:
- Cash on Delivery
- Prepaid options:
- UPI (Get Extra 2% discount)
- Net banking
- Debit Card
- Credit Card (No Cost EMI available)
Plus, get up to ₹500 discount on prepaid payments!
Q: Can I buy refurbished phones on EMI at Mobilegoo?
Absolutely! You can buy refurbished phones on EMI when shopping from Mobilegoo. Once you click ‘Add to cart’, it will automatically show you the option to choose between ‘Cash On Delivery’ and ‘Credit/Debit/EMI/Others’. Opt for the second option and follow the instructions. There are multiple EMI plans available.
Q: Is COD available for refurbished phones at Mobilegoo?
Yes, you can order phones on COD with an advance payment of ₹250 (orders below ₹50,000) or ₹1,000 (orders above ₹50,000). Don't Worry!!! The advance amount will be deducted from total order amount at the time of delivery.
Q: Which one is better to buy, refurbished or new?
Consider a refurbished phone for a smart and sustainable choice. Not only can you enjoy significant cost savings, but you'll also have access to high-end phones at affordable prices. Refurbished phones are an environmentally friendly option, reducing electronic waste and minimizing the demand for new, resource-intensive devices. At Mobilegoo, you can find a wide range of refurbished phones from top brands, including iPhones, Samsung, OnePlus, and many more, all at deep discounts.
Q: Are refurbished phones cheaper than new phones?
Refurbished phones are generally cheaper than new phones because they have been previously owned or used. The cost savings can vary depending on factors such as the device's condition, age, and specifications. However, purchasing a refurbished phone can offer significant savings compared to buying a brand new device.
Q: Can I trade in my old phone for a refurbished phone?
Yes, we offer trade-in programs where you can exchange your old phone for credit towards the purchase of a refurbished phone or another device. This can be a convenient way to upgrade to a refurbished phone while also responsibly disposing of your old device.
